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Anonymous's avatar
Anonymous
7 years ago
SolvedApproved

The VC++ runtime redistributable package error 1602/5100

When I was trying to install The Sims 4, Origin said: "Error: The VC ++ runtime redistributable package was not installed successfully." Now it is number 1602, but before it was 5100 too. (Do you kno...
pc
  • EA_Barry's avatar
    EA_Barry
    7 years ago

    @Hanka41

    I suspect you are not rebooting correctly. Click on the Start/Windows button, click the power/shutdown button and then either fully power off or choose restart.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
7 years ago

@Hanka41

Have you been able to repair those packages since I assume the current install process would have completed by now?

If not, reboot and then retry and let us know how you get on then, thanks.

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    I´ve been asking Microsoft for help and I´ve been trying to repair VC ++ 2010 packages. But not successfully yet. Have you any advice what I should do? The same problem - waiting for another installation to complete. After restart too.

    • EA_Barry's avatar
      EA_Barry
      Icon for Community Manager rankCommunity Manager
      7 years ago

      @Hanka41

      There should be no incomplete installations after a reboot. The Sims 4 needs the 2010 and 2013 packages, I think you should uninstall those from your Windows Control Panel and then run the four vcredist installs (from your Sims 4 location) after another reboot. Again, let us know what happens with that, thanks.

      • Anonymous's avatar
        Anonymous
        7 years ago
        Approved

        I uninstalled VC ++ 2010 and 2013, but when I want to install vcredist 2010 (from The Sims 4 location) after reboot, it doesn´t finish the installation (look at the picture).

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