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Janaque's avatar
Janaque
New Hotshot
3 years ago
Solved

This App can't run on your PC.

Ever since I downloaded the EA App I'm getting a green message every two minutes that says, "This App can't run on your PC." I don't know which app is causing it. Anyone else? How can i tell if it is the EA app or another app? The green box pops up twice every 2 minutes or so. I tried restarting it multiple times. I tried to troubleshoot with compatibility on the EA app but I'm not even sure which app is causing the problem since it's not an app I start myself. It's something that starts when the computer starts.

pc
  • Janaque's avatar
    Janaque
    3 years ago

    Okay I uninstalled the EA App, the green box was still popping up, so then I uninstalled Chrome. the green box stopped as far as I can tell. I think it's Chrome that is doing it. 

5 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Janaque  Do you see this error message if you restart your computer and don't open the EA App?  Make sure the App isn't set to start with Windows: open Settings > Application and deselect that option.  Then restart again and let me know whether the error still shows up.

    If you do see the error after a restart and with the App not running at all, please open the Task Manager's Startup tab and post a screenshot of what you see.

  • Janaque's avatar
    Janaque
    New Hotshot
    3 years ago

    So I uninstalled CurseForge and now the box only shows up once, not twice every couple of minutes.

    I turned EA off in start up.

    If I restart my computer and don't do anything, just let the desktop sit logged in then the box doesn't come back. But as soon as I open Chrome the box pops up.

    Next, I'm going to uninstall the EA app. 

  • Janaque's avatar
    Janaque
    New Hotshot
    3 years ago

    Okay I uninstalled the EA App, the green box was still popping up, so then I uninstalled Chrome. the green box stopped as far as I can tell. I think it's Chrome that is doing it. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Janaque  I have no idea why Chrome would be showing you that error, and I can't really help with that.  But please let me know whether you can play Sims 4, and if not, what happens when you try.

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