@remedialcha0s How much memory is this save using when you play? Please put the game into windowed mode, load the save, and bring up the Task Manager in the background (the Processes tab is fine). When you start to notice performance issues, switch to the Task Manager, but don't minimize Sims 4, and take a screenshot of what you see.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Hi!
I have the exact same problem and I have tried everything but it still freezes. (like the other user said, only the time, but the trees are moving) And also only just with the sim who is in university. ☹️
Can you help me too, please! I really want to continue playing with her !!
Thanks
@btmdwsyrix5q Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
I am having the same issue. I’ve updated my driver and Windows is up to date.
@mjacks48 Does this happen in all saves or only the one? Do you use mods and custom content, and if so, does it happen with no mods or cc present? I'm not saying you need to abandon the save or the third-party content, only that this is a useful test to perform before jumping down the rabbithole of potential system issues.
Community Manager
