Forum Discussion

fewsims's avatar
6 years ago
Solved

too many computers have accessed this accounts version of sims 4

When i try to start my sims game i get this message

too many computers have accessed this accounts version of sims 4 digital deluxe recently. please try again later

 i tried reinstalling origin and it didn't help.

i tried waiting 24h before logging in again and it didn't help

What should i do to acces my game

  • @fewsims

    Open Origin/My game library. Right-click on the cover of TS4 - option "repair game"

8 Replies

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago

    @fewsims

    The game is still running in the background. It didn't close properly
    Try ctrl+alt+del open the task manager, then force close TS4.exe.

    You can also try selecting the "restart" option in the Start Menu. This should close the programs in the background.

    Edited after the advice of Hero Crincrit

    How many computers have access to this account?  Are you using  ShadowPC?

    I don't work for EA

  • fewsims's avatar
    fewsims
    6 years ago

    tried and it didn't help ;(

    That's my account, not using ShadowPC

  • HarveyBWest's avatar
    HarveyBWest
    New Novice
    6 years ago

    Somehow this idea came into my head and it's really working. You don't need to wait anymore to play Sims 4. This error will disappear someday or after some time anyway, but here's how you can do it:

    I think it works for every game not only Sims 4 so feel free to use same solution for different game.

    1. Open Origin
    2. Now go to your router and disconnect LAN cable or just go to this path:
    Control Panel\Network and Internet\Network Connections

    If you already there just Right-Click on your current connection and click option Disable.
    3. Run your Sims 4 game (at this point you can notice that you no longer have this error, but remember you are in offline mode so you cant use Gallery or your game DLC)
    4. Plug in your LAN cable or restore connection in Control Panel (while game is running in loading screen)
    5. Minimize Sims 4 (ALT+TAB) - navigate to Origin application click light blue text on top of Origin menu so you can have a connection and be able to run your all DLCs in the game! (Remember to minimize your game in loading screen as fast as you can so Sims 4 won't detect that you don't have a connection).
    5. Go back to your game and have fun!

  • fewsims's avatar
    fewsims
    6 years ago

    thanks so much!! But how do I restore the connection while the game is running in loading screen?

  • fewsims's avatar
    fewsims
    6 years ago

    tried doing this amd i was able to run sims but my base game vanished comletely, i don't see oasis springs, willow creek, newcrest in world menu

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @fewsims

    Open Origin/My game library. Right-click on the cover of TS4 - option "repair game"
  • HarveyBWest's avatar
    HarveyBWest
    New Novice
    6 years ago

    @fewsims 

    when your game is loading just minimize and then go restore your connection in Control Panel 

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,792 PostsLatest Activity: 3 minutes ago