Forum Discussion
crinrict
6 years agoHero+
Hi @TalixSims
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
If that doesn't help, try repairing your game through Origin. Right click on the game to see the option.