5 years ago
TS4 Stuttering
Hello there. After upgrading my G210 to a 1070, the game stutters like hell at ever given occasion. I tried clean driver install, game repair, game reinstalling, internet disabling, different graph...
@DanSherwind Try enabling vertical sync, which is with the other graphics options. You do need to be in fullscreen mode for it to work.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know you see the stutter, as in, what's happening on-screen and how long you've been playing at that point. It would also help to know what kind of framerates you get normally and when the game stutters. To check, bring up the cheats console (crtl-shift-C) and enter "fps on" without quotes; a number will appear in the lower left corner of your screen, over the UI.
I have already tried V-Sync, so it sits at 60 FPS normally or over 120 without it. I've also tried to delete The Sims 4 folder in documents to reset everything and start a completely new game, but problem still happen.
The game stutters everywhere always. I don't have to do anything for it to stutter.
@DanSherwind Your monitor is currently running at 75 Hz, so enabling vertical sync should give you 75 fps, not 60. Try disabling the option within the game settings and using the one in the Nvidia Control Panel instead. Right-click on your desktop, select the Control Panel, click Manage 3D settings > Program Settings, choose TS4_x64.exe (not TS4.exe, that's the 32-bit version), scroll down to Vertical sync, and set it to On. It may help to enable Triple buffering as well. Then click Apply, restart your computer, and test the game.
You can also try setting v-sync to Adaptive, although your graphics card is fast enough that that wouldn't normally be necessary. It's still worth trying though.
In both cases, let me know what framerates you're seeing.
If that doesn't help, try playing in windowed fullscreen and windowed modes. Since v-sync doesn't work in windowed mode, you can instead use the Control Panel to set a global Max Frame Rate, which should be 75:
If that doesn't work either, try playing in a clean boot:
https://www.windowscentral.com/how-clean-boot-windows-10
When you've rebooted, open the Task Manager and go through the background processes list, shutting down any application that isn't critical. As an example, the Nvidia processes are critical, but an application for improving game performance or coordinating your RGB lighting is not.
Already tried all that. Nothing changes.
@DanSherwind Have you tried playing in a clean user folder yet? Move the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and the game will create a new one the next time you open it. Don't add anything to that folder; just test out a new save.
If that doesn't make a difference, try setting your monitor to run at 60 Hz, and repeat the above. It may be that the monitor's settings don't work well with Sims 4. To access the settings, right-click on the desktop, select Display settings > Advanced display settings > Display adapter properties > List all modes, and choose the 60 Hz mode with otherwise the same properties. Restart your computer after changing the setting and before trying to play.