Forum Discussion

Anonymous

11 years ago

unable to click objects and sims

my game seems to be working propery but for some reason only in live mode i cant click on objects or sims to have them interact. the objects hghlight when i scroll over them and make a noise like i a...

Hero+

11 years ago

Do you see the mouse cursor ?

Did you move over anything from the demo ?

Anonymous
11 years ago
I had the same problem.
In create the sim and construction mode is working the mouse.
The mouse cursor is appears in live mode, but is unable to click objects, and talk to others sims.
Im repair the game, run origin as administrator but the problem is a no solution.
- Anonymous
  11 years ago
  ------------------
  System Information
  ------------------
  Time of this report: 9/3/2014, 10:35:41
  Machine name: USER-PC
  Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
  Language: Portuguese (Regional Setting: Portuguese)
  System Manufacturer: MSI
  System Model: MS-7693
  BIOS: BIOS Date: 03/28/13 16:31:10 Ver: 04.06.05
  Processor: AMD FX(tm)-8350 Eight-Core Processor (8 CPUs), ~4.0GHz
  Memory: 16384MB RAM
  Available OS Memory: 16332MB RAM
  Page File: 4374MB used, 28287MB available
  Windows Dir: C:\Windows
  DirectX Version: DirectX 11
  DX Setup Parameters: Not found
  User DPI Setting: Using System DPI
  System DPI Setting: 96 DPI (100 percent)
  DWM DPI Scaling: Disabled
  DxDiag Version: 6.01.7601.17514 64bit Unicode
  ------------
  DxDiag Notes
  ------------
  Display Tab 1: No problems found.
  Sound Tab 1: No problems found.
  Input Tab: No problems found.
  --------------------
  DirectX Debug Levels
  --------------------
  Direct3D: 0/4 (retail)
  DirectDraw: 0/4 (retail)
  DirectInput: 0/5 (retail)
  DirectMusic: 0/5 (retail)
  DirectPlay: 0/9 (retail)
  DirectSound: 0/5 (retail)
  DirectShow: 0/6 (retail)
  ---------------
  Display Devices
  ---------------
  Card name: AMD Radeon HD 7800 Series
  Manufacturer: Advanced Micro Devices, Inc.
  Chip type: AMD Radeon Graphics Processor (0x6819)
  DAC type: Internal DAC(400MHz)
  Device Key: Enum\PCI\VEN_1002&DEV_6819&SUBSYS_32641682&REV_00
  Display Memory: 1740 MB
  Dedicated Memory: 2022 MB
  Shared Memory: 3814 MB
  Current Mode: 1920 x 1080 (32 bit) (60Hz)
  Monitor Name: Monitor Genérico PnP
  Monitor Model: SMBX2250
  Monitor Id: SAM071B
  Native Mode: 1920 x 1080(p) (60.000Hz)
  Output Type: HDMI
  Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
  Driver File Version: 8.17.0010.1280 (English)
  Driver Version: 14.100.0.0
  DDI Version: 11
  Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
  Driver Date/Size: 4/17/2014 23:42:54, 1343272 bytes
  WHQL Logo'd: Yes
  WHQL Date Stamp:
  Device Identifier: {D7B71EE2-2B59-11CF-3270-6E12BEC2C535}
  Vendor ID: 0x1002
  Device ID: 0x6819
  SubSys ID: 0x32641682
  Revision ID: 0x0000
  Driver Strong Name: oem13.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575B:14.100.0.0😛ci\ven_1002&dev_6819
  Rank Of Driver: 00E62001
  Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
  Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
  {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
  {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
  {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
  {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
  {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
  {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
  D3D9 Overlay: Not Supported
  DXVA-HD: Not Supported
  DDraw Status: Enabled
  D3D Status: Enabled
  AGP Status: Enabled
  - Anonymous
    11 years ago
    Spoiler
    
    -------------
    Sound Devices
    -------------
    Description: 1 - SMBX2250 (AMD High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1003
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: AtihdW76.sys
    Driver Version: 7.12.0000.7718 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 12/19/2013 13:45:50, 94720 bytes
    Other Files:
    Driver Provider: Advanced Micro Devices
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    ---------------------
    Sound Capture Devices
    ---------------------
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
    
    Device Name: Teclado
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a
    
    Poll w/ Interrupt: No
    
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4397
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 11/21/2010 00:23:47, 343040 bytes
    | Driver: usbd.sys, 7/13/2009 21:06:23, 7936 bytes
    
    ----------------
    Gameport Devices
    ----------------
    
    ------------
    PS/2 Devices
    ------------
    + Teclado Padrão PS/2
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 7/13/2009 20:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/13/2009 22:48:04, 50768 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 20:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/13/2009 22:48:04, 50768 bytes
    |
    + Mouse compatível com HID
    | Vendor/Product ID: 0x1BCF, 0x0808
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/13/2009 21:00:20, 31232 bytes
    | Driver: mouclass.sys, 7/13/2009 22:48:27, 49216 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 11/21/2010 00:23:47, 63360 bytes
    | Driver: sermouse.sys, 7/13/2009 21:00:20, 26624 bytes
    | Driver: mouclass.sys, 7/13/2009 22:48:27, 49216 bytes
    
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 50.6 GB
    Total Space: 199.9 GB
    File System: NTFS
    Model: SAMSUNG HD502HI ATA Device
    
    Drive: D:
    Free Space: 155.7 GB
    Total Space: 276.9 GB
    File System: NTFS
    Model: SAMSUNG HD502HI ATA Device
    
    Drive: E:
    Free Space: 17.0 GB
    Total Space: 953.9 GB
    File System: NTFS
    Model: ST31000524AS ATA Device
    
    Drive: F:
    Model: DTSOFT Virtual CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 147456 bytes
    
    --------------
    System Devices
    --------------
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1603&SUBSYS_00000000&REV_00\3&11583659&0&C3
    Driver: n/a
    
    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A1C&SUBSYS_76931462&REV_00\3&11583659&0&48
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 184704 bytes
    
    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_76931462&REV_00\3&11583659&0&98
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/13/2009 21:06:30, 25600 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 343040 bytes
    
    Name: Controlador de High Definition Audio
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_D6931462&REV_40\3&11583659&0&A2
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 122368 bytes
    
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1602&SUBSYS_00000000&REV_00\3&11583659&0&C2
    Driver: n/a
    
    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A16&SUBSYS_76931462&REV_00\3&11583659&0&10
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 184704 bytes
    
    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_76931462&REV_00\3&11583659&0&90
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/13/2009 21:06:30, 25600 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 343040 bytes
    
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1601&SUBSYS_00000000&REV_00\3&11583659&0&C1
    Driver: n/a
    
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1002&DEV_5A14&SUBSYS_76931462&REV_02\3&11583659&0&00
    Driver: n/a
    
    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_76931462&REV_00\3&11583659&0&B2
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/21/2010 00:23:47, 52224 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 343040 bytes
    
    Name: Renesas Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1912&DEV_0015&SUBSYS_76931462&REV_02\4&1E47DA73&0&0048
    Driver: C:\Windows\system32\DRIVERS\rusb3xhc.sys, 3.00.0023.0000 (English), 8/27/2012 12:51:00, 230280 bytes
    Driver: C:\Windows\system32\rusb3co2.dll, 3.00.0013.0000 (English), 12/26/2011 09:46:30, 81920 bytes
    
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1600&SUBSYS_00000000&REV_00\3&11583659&0&C0
    Driver: n/a
    
    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&11583659&0&A8
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 184704 bytes
    
    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_76931462&REV_00\3&11583659&0&9A
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/21/2010 00:23:47, 52224 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 343040 bytes
    
    Name: Renesas Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1912&DEV_0015&SUBSYS_76931462&REV_02\4&1527E40C&0&0050
    Driver: C:\Windows\system32\DRIVERS\rusb3xhc.sys, 3.00.0023.0000 (English), 8/27/2012 12:51:00, 230280 bytes
    Driver: C:\Windows\system32\rusb3co2.dll, 3.00.0013.0000 (English), 12/26/2011 09:46:30, 81920 bytes
    
    Name: Controlador de High Definition Audio
    Device ID: PCI\VEN_1002&DEV_AAB0&SUBSYS_AAB01682&REV_00\4&DE2C59F&0&0110
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 122368 bytes
    
    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_76931462&REV_40\3&11583659&0&A3
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 22:48:27, 15424 bytes
    
    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_76931462&REV_00\3&11583659&0&92
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/21/2010 00:23:47, 52224 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 343040 bytes
    
    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_76931462&REV_06\4&2DDBB3B7&0&00A8
    Driver: n/a
    
    Name: AMD Radeon HD 7800 Series
    Device ID: PCI\VEN_1002&DEV_6819&SUBSYS_32641682&REV_00\4&DE2C59F&0&0010
    Driver: n/a
    
    Name: Controlador de canal duplo padrão PCI IDE
    Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_76931462&REV_40\3&11583659&0&A1
    Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 22:45:45, 12352 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Portuguese), 7/13/2009 22:45:46, 48720 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 22:52:21, 24128 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 155520 bytes
    
    Name: Controlador de canal duplo padrão PCI IDE
    Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_76931462&REV_40\3&11583659&0&88
    Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 22:45:45, 12352 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Portuguese), 7/13/2009 22:45:46, 48720 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 22:52:21, 24128 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 155520 bytes
    
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1605&SUBSYS_00000000&REV_00\3&11583659&0&C5
    Driver: n/a
    
    Name: AMD IOMMU Device
    Device ID: PCI\VEN_1002&DEV_5A23&SUBSYS_76931462&REV_00\3&11583659&0&02
    Driver: n/a
    
    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_76931462&REV_00\3&11583659&0&A5
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/13/2009 21:06:30, 25600 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 343040 bytes
    
    Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_76931462&REV_42\3&11583659&0&A0
    Driver: n/a
    
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1604&SUBSYS_00000000&REV_00\3&11583659&0&C4
    Driver: n/a
    
    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A1D&SUBSYS_76931462&REV_00\3&11583659&0&50
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 184704 bytes
    
    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_76931462&REV_00\3&11583659&0&B0
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/13/2009 21:06:30, 25600 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 343040 bytes
    
    Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&11583659&0&A4
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (Portuguese), 11/21/2010 00:23:47, 184704 bytes
    
    ------------------
- crinrict
  Hero+
  11 years ago
  Don't think this is computer related.
  
  Did you try moving your Sim out and back in ?
  - Anonymous
    11 years ago
    Yes, but is not working :/
Anonymous
11 years ago
I am having this same problem. I did move the active Sim over from the CAS demo. I've tried both windowed modes and moving my Sim out and into another house. The mouse cursor is visible. Pointer trails are off. Clicking on the UI, menus, anything other than the live screen works fine, but clicking on objects/sims results in no options. My game is up-to-date.

Help would be greatly appreciated. It's my birthday, this was a gift, I am a sad Simless llama. I await patiently!

About The Sims 4 Technical Issues - PC

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Sims game says I'm offline
2 hours ago
MallettsSparrow