Forum Discussion
EA_Cade
The Sims Team
3 years agoHey all,
Thanks for flagging this issue to us.
If your purchase has completed according to your Order History, please run the EA Error Reporter and share the report ID in this thread so we can investigate further.
@coaimhe The order history page not loading for some accounts is being investigated. Please just provide the EA Error ID via the link above in your case.
3 years ago
Hello,
I am having the same issue. How do we fix this? I purchased it hours ago and its in my purchase history but the game won't download.
- 3 years ago
Having the same issue. Ive uninstalled the game, verified files, cleared EA cache, nothing works.
- 3 years ago@sapphire2828 So frustrating
- 3 years ago
It really is. I was so excited for this pack... Now extremely disappointed.