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You are running the legacy edition. Are you sure you need to do that?
Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.
From your screenshot you can easily see that you found the Electronic Arts folder. That is why it in the address bar says Electronic Arts,
The second screenshot is totally irrelevant to your question.
The second picture is to show that I can't see Electronic Arts in my documents folder but when I type the address "C:\Users\kimbe\OneDrive\Documenten\Electronic Arts" it does appear.
I attached the requested file.
- jpkarlsen4 years agoHero (Retired)
In both your screen shots the path say This PC | Documents so are the same. If you click in the address bar you will see the complete path Not just the beatified part.
The good news is that there are no reason for you to run the legacy edition. So right click the game in Origin Game Library select Game properties and on the advanced tab make sure that The Sims 4 64bit is selected in the dropdown. See if that doesn't help.
- 4 years ago
Okay I see, thank you.
I checked on origin and it says I'm playing on 64bit.
Would I have to reinstall it? I've reinstalled it a few times but I always ge the legacy version.
- jpkarlsen4 years agoHero (Retired)
OK then you at some point did play the Legacy edition. You can delete that folder in order to save space (you don't have much free space),
Start the game Click on load game Select any save (do not choose load) next to it are two disk icons. If you hover over these you will see the path to your user folder.
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