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Anonymous's avatar
Anonymous
11 years ago
Solved

Unable to start: Can't run The Sims 4 with the video card in this system.

I get this error message: http://i.imgur.com/yzjoTKZ.png According to this website I should be able to run it: http://www.systemrequirementslab.com/cyri/requirements/the-sims-4/12305/?p=a I used St...
pc
  • crinrict's avatar
    crinrict
    11 years ago

    Your graphics drivers are from 2012. There should be newer ones. Go tot he AMD website to updated instead of through Steam.

crinrict's avatar
crinrict
Hero+
11 years ago

Your graphics drivers are from 2012. There should be newer ones. Go tot he AMD website to updated instead of through Steam.

Anonymous's avatar
Anonymous
11 years ago

Yup! That seemed to have worked 😕mileyvery-happy:

Thanks for your help!

  • Anonymous's avatar
    Anonymous
    11 years ago
    What do I do? On the AMD website?
    • crinrict's avatar
      crinrict
      Hero+
      11 years ago

      Go to drivers and have the site detect your system. It will then tell you what to download.

      AMD should also have some kind of program you can run and that can also check for you.

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