Unrecognized Video Card-Sims 4, New Laptop

@cocoelf12  That's strange.  I double-checked, and the entry should be there.  This is a fully patched game?  And you did open graphicscards, and not graphicsrules?  The first is a list of cards; the second is how to apply the settings.

Regardless, you should be able to add the proper line yourself.  Scroll down to almost the end of the file and look for this:

If the Intel 620 is listed, just change the device ID, to the left of the word Intel in the screenshot, to 3EA0 (again, that's a zero).  If it's not there, copy this line into this section of the file:

card 0x3EA0 "Intel (R) HD 620" $cardLevelMedium $resolutionMedium

so that it looks like the screenshot above, but with your own card's ID.

And whether you want a different laptop is entirely up to you, but again, this one is not really suitable for gaming.  Hopefully, you'll get what you want out of it, but that might not be possible, depending on the packs you install and your expectations for how well the game runs.

Edit:  When dealing with one issue, please don't double-post.  (It's not a big deal, but having two separate conversations going makes troubleshooting more complicated.)  I just saw your post in the master thread, where I'd have merged this one if you hadn't also been asking a second question about your computer.  The answer is the same though—you need to manually add your card to the database.