Update Popup Freezes Up Screen When Trying to Exit Popup
The current update popup, when I try to exit it the popup by clicking the red X, my desk top freezes, and can not get out of the game nor into my computer, I have to do a hard system reboot to get out of it. How do I stop the update popup from reappearing? Thank you.
@FitoBoy13 Does this happen if you play in windowed mode? You can force the game to launch in windowed mode through Origin: open your game library, right-click on the Sims 4 icon, select Game Properties > Advanced Launch Options, enter -w in the command line box, and save the change.
If this doesn't help, please restart your computer before playing and don't open anything other than Origin and Sims 4. If you have any apps set to start with Windows, close them first.
While playing in windowed mode, you should be able to right-click on the taskbar at the bottom of the screen, bring up the Task Manager, and kill the game from there if necessary. Otherwise, click crtl-alt-delete and choose to sign out, which will close all running programs and boot you back to the Windows sign-in screen.
