Forum Discussion

celebrethil's avatar
3 years ago

Where are my product codes?

I'm not having trouble installing things, at least not yet, but I want to make sure I'll be able to later. I was going to add my product codes to Steam as a backup, but I can't find them anymore. I knew where to find them in Origin, but I'm using the EA app now. I can't find the product codes anywhere in there or in my EA account on ea.com.

1 Reply

  • @celebrethil  EA doesn't provide product codes for the purchase of Sims 4 packs.  You might be able to find the base game code in the App, but it's irrelevant: you can't add your EA App-owned copy of Sims 4 to Steam.  The only way to play Sims 4 through Steam is to buy it through Steam.