Park_iey7 years agowhere do i find the product key? I have recently bought the sims 4 on pc and I have finished downloading it, however it is now saying 'We could not install the sims 4 on this computer using the EA account you provided. Please locate...Show More
crinrictHero+7 years agoHi @Park_iey try logging out of Origin and then close it down completely. Maybe even restart your computer After that, log back in with the account you have the game on and see if you still have issues. If so, does the game show up properly in your game library ?
About The Sims 4 Technical Issues - PCPC players get help with their technical issues in The Sims 4 here.52,740 PostsLatest Activity: 3 hours ago
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Recent DiscussionsIn game issuesGame won’t even start!Sims 4 will not launch "error"SolvedFailed to launch gameA couple glitches
