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Singerlover9's avatar
Singerlover9
Seasoned Traveler
5 years ago
Solved

White screen after factory reset

So, I just updated my game to the newest version, and it has disabled my cc. So I checked the box to re-enable them and closed the game. I re-opened it, and it still has them disabled. So I decided t...
pc
  • Singerlover9's avatar
    Singerlover9
    5 years ago

    I did and that didn’t work, but I went back and changed the game version file since it didn’t change before and that seems to be working so far

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey @Singerlover9 Can you try running a Repair on the game and seeing if this continues? 

Singerlover9's avatar
Singerlover9
Seasoned Traveler
5 years ago

I did and that didn’t work, but I went back and changed the game version file since it didn’t change before and that seems to be working so far

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago
    @Singerlover9 ok good to hear we are good so far, let us know if anything changes.
    • Singerlover9's avatar
      Singerlover9
      Seasoned Traveler
      5 years ago

      Yup that seems to have worked! 

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