Forum Discussion

Plumbobian's avatar
Plumbobian
New Rookie
3 years ago
Solved

Why are my Sims 4 packs not loading

So I tried to load into my sims 4 today, but none of my packs are loading. I've tried restarting my computer, disabling mods, repairing my game, and clearing my EA app cache, but nothing works. pleas...
  • EA_Solaire's avatar
    3 years ago

    Hi @Plumbobian,

    Are your packs showing as owned and installed in the EA app? You can check this in your game library by clicking The Sims 4 game tile and going to Manage-> Manage Add-ons.

    If your content is showing as installed and owned in the app, please follow the steps in the post here