Why can't I install from the discs?
Why is Origin requiring me to download the game I have on disc? Why can't I just install it from the discs? What is the point of Origin?
Forum Discussion
I did all the steps listed and my game won't install... after a few tries, it forced me to download (even tho I have the disks), but even then, it still did not install. I'm over 6 hours into this and I"m very mad... When I go to the library on Origin and to Installed Games, it does not show the Sims 4 as installed.
Would it be possible to have you run our OER tool and then reply with your report ID? That will give us some more information that we can look into why you're downloading the game rather than installing from disc.
You can access OER by opening the main Origin window and then clicking on Help. Click on Origin Error Reporter and then fill out the required fields (everything not listed as Optional). All we need is the report ID.
Thanks!
Community Highlights
- EA_Cade11 months ago
Community Manager
