why can't I save or load menus sims 4
After 5 minutes of gameplay, I can't open the menu to save or exit the game, I have to restart my game by shutting it down on task manager and losing all my progress. I can't load build mode or alternate to live mode either....this started happening ever since the new update. I tried it without my mods and it still does it. Anyone else have this issue?
@RnbwZsoka As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a new save and let me know which problems are still present.
If that doesn't help, please let me know whether OneDrive is running on this computer, even if you never use it. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
