@marthekristin06 I've merged your post with another thread for this issue. The EA App seems to require the space of the entire base game in order to complete an update, which is unfortunate and will hopefully be addressed at some point. In the interim, you can try clearing a bit more space: 20 GB should do it. Or you can try clearing the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and repairing the game: open your game library, hover over the Sims 4 icon, click the three dots, and select Repair.
This is what's happened my daughter here is 112 also and it would even budge over 5% and she had nothing on her laptop only sims 4. I have no idea why do try?
@amienewton28 Try again now. The EA App is sometimes very slow in updating games when it has lots of traffic to handle.
