Can’t click on anything after traveling – UI disappears (Mac, no mods)

Hi! I play The Sims 4 on my MacBook and I don’t use any mods or custom content. But recently, after updating the game, every time I travel to a different lot, the game just breaks.

All the controls disappear. I can’t click on anything. For example, when I click on an object or Sim, no options appear — it’s like the game forgot how to play. The UI just vanishes and I can’t do anything anymore. It’s completely unplayable.

• I’ve tried:
• Deleting the localthumbcache and cache folders
• Removing everything from the Mods folder
• Repairing the game on the EA App
• Starting a new save
• Running the game in windowed mode

Nothing works. This never happened before — it started only after I updated the game.

Please fix this, I really love the game but I just can’t play it anymore.

Thanks!