"MrCaptainPants;c-18078581" wrote:
As far as I was concerned, The Sims franchise *had* a great reputation... until they blew it by not apologizing for releasing My Wedding Stories in its unplayable condition.
For me, the reputation of a franchise can be ruined not by the mistakes it makes, but rather how it handles those mistakes in the aftermath. Sweeping everything under the rug without issuing a "Hey, we really messed up here, and we apologize" letter to the community has SEVERELY tarnished their reputation in my eyes.
A company with a level of hubris that does not allow them to admit fault and demonstrate enough respect for their customers to earnestly apologize is not a company that earns my loyalty or my financial support. I am so disappointed. I really thought better of them. And I thought that they thought better of US. ?
I think a lot of us have felt that way for a very long time. I'm not one who thinks EA said go ahead and release that buggy, messed up, tragically subpar pack. The problem to me is many will accept the patch and thank Maxis for their hard work, and yes, it must have been a huge undertaking to fix some of it. However, I think this live service thing has broken Maxis reputation to the point we buy now, fix later with everything they have been doing for the past seven years. Just as much as MS woke up to the fact people were extremely unhappy with the live service of Windows 10 and it wasn't a good thing for an operating system to have to be constantly updated, and why some of their ITs are saying why they moved on to Windows 11, because live service of Windows 10 as a 'service', I think Maxis should really think about what live service has done to their reputation, of buy now, fix later. Because it's been an ongoing thing for several years of bugs and missteps. Profitable yes, but the reputation as a buggy, cash grab, gaming company has become all to real.
