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10 years ago

Solved

Bought on steam error code (8016)

I bought Sims Medieval on steam and everytime I try run the game I get error (8016) Can someone please help me?

Anonymous
10 years ago
Approved
Quick update. It looks like SecuROM has resolved the issue with error code 8016. See their announcement:

Intel has resolved an issue related to games failing to launch with game error code 8016 on systems with "Skylake" CPUs:

6th Gen Intel® Core™ Processors

Intel® Xeon® Processors E3-1200 v5

Intel® Xeon® Processors1500M v5

Please contact your system provider or motherboard manufacturer to ensure that you have the proper BIOS update installed.

For further support please contact Intel at http://www.intel.com/p/en_US/support/contactsupport

2 Replies

Anonymous
10 years ago
Approved
Hi @Joshybeebrown,

Are you on Windows 10? If that's the case, check this thread that was posted on the Sims 3 board and let us know if you have more questions.
Anonymous
10 years ago
Approved
Quick update. It looks like SecuROM has resolved the issue with error code 8016. See their announcement:

Intel has resolved an issue related to games failing to launch with game error code 8016 on systems with "Skylake" CPUs:

6th Gen Intel® Core™ Processors

Intel® Xeon® Processors E3-1200 v5

Intel® Xeon® Processors1500M v5

Please contact your system provider or motherboard manufacturer to ensure that you have the proper BIOS update installed.

For further support please contact Intel at http://www.intel.com/p/en_US/support/contactsupport

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