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Signe2306's avatar
Signe2306
Rising Newcomer
2 days ago

Can't find product code

How do I install The Sims™ 25th Birthday Bundle? It doesn't appear in my EA app after i bought it and there is no product code in my confirmation email. HELP!

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Go to your library and search for it manually, or go into the store search for it and it should come up. I had the same issue and they said they are aware. You just have to manually do a search after the purchase.

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