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pxelskies's avatar
pxelskies
4 years ago
Solved

Can't get Sims Medieval to recognize video card

Hi! I have just launched The Sims Medieval on this PC for the first time, and got the (expected) 'video card not recognized' message. I have an NVIDIA GeForce RTX 3060. So I went through the same st...
  • pxelskies's avatar
    pxelskies
    4 years ago
    @mate54 I edited both GraphicsDB.sgr and GraphicsCards.sgr, just in case. I also just changed the texture memory to 1024 MB. I had no idea the game can't use more than that, so thank you for that tip!

    I'm also... an idiot. The game was automatically installed in Dutch (my first language) but I changed the language to English using Origin. This apparently generated a new folder as well, which I hadn't noticed, so I have been looking at the wrong DeviceConfig.log this whole time...

    Long story short: it is now working! I'm sorry for not noticing sooner and I want to thank you for your help @mate54!
mate54's avatar
mate54
Hero+
4 years ago
@pxelskies It doesn't really matter what the card is called in the database.

Do you mind posting screenshots of the edits you made to the files, as well as the screenshot of the part of the config log related to the Graphics Device Info?
pxelskies's avatar
pxelskies
4 years ago

Thanks for your replies guys!

@mate54 Alright, that's good to know. Here are the screenshots of the edits I've made. I hope these are clear enough!

DeviceConfig:

GraphicsCards:

  • mate54's avatar
    mate54
    Hero+
    4 years ago

    @pxelskies Just to recap, did you edit GraphicsDB.sgr or GraphicsCards.sgr? I believe the second one is the up to date version that the game actually reads, so please add the card to that one if you haven't already.

    I am not sure why the game is not picking up texture memory, though. Although I would recommend setting it to 1024 MB because that is as high as The Sims 3 (and presumably, Medieval) can use.

    Finally, in GraphicsRules.sgr, it seems like you only have two question marks after 3 (the part where it is supposed to match the card name), so please make sure it reads either "*RTX 3???*" or "*RTX 3060*" (either should be fine as long as the game can match it to the GraphicsCards entry).

    When you edited these files, did the text editor let you save these files as .sgr files without any errors? Sometimes it might offer to save them as .txt files which the game won't read.

    • pxelskies's avatar
      pxelskies
      4 years ago
      @mate54 I edited both GraphicsDB.sgr and GraphicsCards.sgr, just in case. I also just changed the texture memory to 1024 MB. I had no idea the game can't use more than that, so thank you for that tip!

      I'm also... an idiot. The game was automatically installed in Dutch (my first language) but I changed the language to English using Origin. This apparently generated a new folder as well, which I hadn't noticed, so I have been looking at the wrong DeviceConfig.log this whole time...

      Long story short: it is now working! I'm sorry for not noticing sooner and I want to thank you for your help @mate54!

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