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A23nessa's avatar
A23nessa
9 years ago
Solved

Can't redeem Sims 2: Ultimate Edition code.

So I recently got a code for the Sims 2:Ultimate Edition for Origin. Unfortunately, I can't add the game to my account. Despite my numerous attempts to do so, Origin keeps saying there there is an er...
  • A23nessa's avatar
    A23nessa
    9 years ago

    I opened your link a few days ago and web chat wasn't coming up for me. So, I waited until yesterday and resumed my last case with EA and web chat opened up 🙂 I got my issue dealt with and I've the Sims 2 downloading now. Thanks for your help, Mai. I really appreciate it 🙂 

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @A23nessa,

That's weird indeed, it's there for me. Could you try again now and if it's still not showing, could you try using this link?

Let us know how it goes 😉

Mai

A23nessa's avatar
A23nessa
9 years ago

I opened your link a few days ago and web chat wasn't coming up for me. So, I waited until yesterday and resumed my last case with EA and web chat opened up 🙂 I got my issue dealt with and I've the Sims 2 downloading now. Thanks for your help, Mai. I really appreciate it 🙂 

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    9 years ago

    Great @A23nessa! I hope you are enjoying the game 🙂

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