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Anonymous's avatar
Anonymous
12 years ago

getting an error message when i try to open The Sims Medieval for pc

When i try to open The Sims Medieval for pc using the origin launcher it takes somewhere between 15 to 30 min to do anything and when it does do something an error message pops open saying " We're so...
Anonymous's avatar
Anonymous
9 years ago

I have changed my DNS to a public one (google's), run the program as an admin, made sure that my IvP4 was running and not my IvP6, tried to run the program using Windows 7 settings (I have Windows 10) but nothing's worked. I've gone down the list of what EA said I needed to do but no luck. I have also uninstalled/reinstalled the game. Help

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    9 years ago

    Hi @skirter1,

    Welcome to Answers HQ! 🙂

    Are you installing the game through Origin or using a DVD? I would recommend trying to install it through Origin, as there's a patch for the game only available if you install the digital version of it.

    If you have the physical version of the game, you can redeem your code to get a digital one. In this article you can learn how to do that: https://help.ea.com/en-us/help/origin/origin/origin-code-redemption-faq/#redeemcode

    Let us know if that helps 😉

    -Mai

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