Forum Discussion

Anonymous

Not applicable

12 years ago

Solved

HELP The sims 2 wont install keeps asking me to insert disk 2???

Hi !

Ive had the same laptop for yonks now and I originally had the sims 2 installed on it with no problems.
When the sims 3 came out I uninstalled the sims 2 and installed the sims 3.

Now im trying to re-install the sims 2 and its having non of it!

Ive uninstalled the sims 3 so I know there is plently of room for it.

I put in disk 1 it loads fine and the installation starts then it gets to 23% and a message comes up asking me to insert disk 2. I put the disk in and it loads but every time I click ok on the message the "please insert disk 2" message constantly keeps popping up and I cant get any further!

I thought it was maybe an error with the disk so I bought a replacement one and im still having the same issue!

Ive also seen a tip on a forum of coping all the files from each disk to the computer and installing this way - Ive tried it does exactly the same!

Can anyone help at all?

EA_Spectre
12 years ago
If you still have your game keys an EA Game Advisor can add the game to your Origin account and you can then play without disc.

As Sims 2 is an older game you'll have to contact an EA Game Advisor to have it added to your Origin account.

You need to log into the help page with your Origin account and then choose "Product", "Issue Type", and "Platform" to see the contact options. Please choose phone or chat as contact option.

3 Replies

EA_Spectre
Community Admin
12 years ago
If you still have your game keys an EA Game Advisor can add the game to your Origin account and you can then play without disc.

As Sims 2 is an older game you'll have to contact an EA Game Advisor to have it added to your Origin account.

You need to log into the help page with your Origin account and then choose "Product", "Issue Type", and "Platform" to see the contact options. Please choose phone or chat as contact option.
shadow_exx
Not applicable
6 years ago
@EA_Spectre I only get a phone option and not a chat or email one. Im partially Deaf and have great difficulty with talking on phones. Am I missing an email or online chat option? I gave up trying to keep playing Sims 2 when we upgraded to windows 10 but its my wifes favorite game and im trying to surprise her by getting it working. My copy also gets stuck at asking for disc 2.
Tremayne4260
Hero
6 years ago
@shadow_exx , trying to get Sims 2 to work on Windows 10 is tricky, but doable. Since Windows 10 is very security conscious, you'll need to do a few workarounds to get the game to run. I'm not sure if you have all of the expansions as well, but we'll cover those in a moment.

First of all, follow these instructions for how to install the Base Game. This should allow you to get everything working.

[CM: Link removed.]

Let me know once you've gotten the game installed and I'll help you finish getting the game to work.

[CM Edit: Please don't link to third-party download sites. Thanks.]