Forum Discussion

lol127848's avatar
lol127848
3 years ago
Solved

I can't find Sims 2 on the Ea App

Every time I search for it, I always fail to find it and I uninstalled it and reinstalled still can't find it.
  • mate54's avatar
    mate54
    3 years ago
    @lol127848 The Sims 2 is not available for purchase, so it will not show up in EA App store. However, if you own the game on your account, and it does not show up in your game library, that is something else. Is that the case?
sohjoo's avatar
sohjoo
2 years ago

I OWN Sims 2 ultimate collection, but cannot access it via EA app because it does not show up in there. I'm super mad about this. It worked fine in Origin, but now I cannot open that anymore because it tells me to switch on EA app. What is the point, when only game I play is Sims 2 AND IT DOESN'T WORK?

Tremayne4260's avatar
Tremayne4260
Hero
2 years ago

@sohjoo , have you contacted EA Help Support about this? Explain that the game did not transfer over from Origin and you owned it there. EA Help Support should be able to see your Origin profile as well as your EA App profile and correct from there.

Also, did you try to clear your EA App's cache to see if it will show up again?

About The Sims Franchise Discussion

Discuss The Sims Medieval, classic The Sims titles, and speculate on the future of the franchise, including Project Rene.7,467 PostsLatest Activity: 3 hours ago