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norshays's avatar
norshays
9 years ago
Solved

lots and houses bin completely empty the sims 2 ultimate collection

i have spoken to ea help on two seperate occasions neither of which resolved my issue (although one really did try and help) my lots and houses bin is empty and i don't know why. I never had a proble...
  • EA_Mai's avatar
    EA_Mai
    9 years ago

    Hi @norshays,

    Sorry for the wait, let's try to find out what's going on! 😉

    We are going to do a test first, ok? We are going to check if the game created the user files wrong and that's why you are missing the lots in the bin. To do so, please, follow these steps:

    1. With the game closed, go to Documents \ EA Games.
    2. Rename the 'The Sims 2 Ultimate Collection' to 'The Sims 2 Ultimate Collection old'.
    3. Open your game. It might take a bit longer than usual because the game will be creating the files again. Don't worry if you don't have your save games, they weren't deleted, they are in the folder we renamed.
    4. Check your bin. Are there lots in it now?

    Let us know how it went, and we can decide what to do depending on the result,

    -Mai

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @norshays,

Sorry for the wait, let's try to find out what's going on! 😉

We are going to do a test first, ok? We are going to check if the game created the user files wrong and that's why you are missing the lots in the bin. To do so, please, follow these steps:

  1. With the game closed, go to Documents \ EA Games.
  2. Rename the 'The Sims 2 Ultimate Collection' to 'The Sims 2 Ultimate Collection old'.
  3. Open your game. It might take a bit longer than usual because the game will be creating the files again. Don't worry if you don't have your save games, they weren't deleted, they are in the folder we renamed.
  4. Check your bin. Are there lots in it now?

Let us know how it went, and we can decide what to do depending on the result,

-Mai

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