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EA_Mai
EA Staff
9 years agoHi @LokisMinionGurl,
I'm sorry to read this happened. I can not see the picture you attached to your post, but maybe this helps: the code you are looking for is not in the back of the box, but the back of the game manual you should find inside the box.
If you don't have the game manuals, you might want to get in contact with one of our advisers through EA Help, as they might be able to help you with this issue. You will find a detailed explanation on how to contact them if you need it here.
If you have any question, don't hesitate to ask 🙂
-Mai
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