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Anonymous's avatar
Anonymous
8 years ago
Solved

No response from EA Live Chat

I've connected to the EA Live Chat twice and I did not receive any response for both of the times. Thereafter, an email was sent to me stating that they did not receive any reply while I was on th...
  • EA_Mai's avatar
    EA_Mai
    8 years ago

    Hi @michelyana,

    Sorry to read you are having issues to contact us. Extensions and programs that block advertisements usually cause issues, so you might want to make sure you have those disabled when trying to contact. Some users have also reported the chat works better when 'do not track' option is not active.

    Let us know if that helps 😉

    -Mai

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
8 years ago

Hi @michelyana,

Sorry to read you are having issues to contact us. Extensions and programs that block advertisements usually cause issues, so you might want to make sure you have those disabled when trying to contact. Some users have also reported the chat works better when 'do not track' option is not active.

Let us know if that helps 😉

-Mai

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