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@EA_Zoe, after using CCleaner I got the game running again on Origin, yay! (I chose Origin since, in Steam, there currently isn't a way to install only a basegame without any purchased DLC also installing automatically, and thus I wouldn't be able to start the game.)
However, when I tried to enter the EP's code I got from Steam ("Redeem Code" in the game, as you showed me) it told me "The code you entered was incorrect." (I'd post a picture but I'm not sure how to do that). I tried with and without dashes, lower case and upper case, and - in a fit of desperation - to change the time and date to 2011, but neither helped.
At least I got past the error message, so that's a relief
Awesome! So glad to hear you managed to get the game running on Origin.
It's possible the code is not recognized by the new system. I would recommend to contact an Advisor so they can try to register the code on their side or simply replace it. To do so simply click here and fill in the form. Depending on your location and timezone you should see an option to Chat or Call an Advisor.
Let me know how it goes.
- 10 years ago
I am having a similar problem. I downloaded my copy of pirates and nobles from origin. Messages pop up telling me to put the code in because its going through an external application. I put the code in but then it tells me an error has occurred during the activation process. How can I fix this?
- 10 years ago
I'm having this issue as well
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