Forum Discussion
I am aware that EA had a promotion and since October 2018 are no longer giving away copies to your Origin Account, even if you have the original discs for Sims 2. I, unfortunately found out that they still would’ve gave me the game if I would have found out 3 days before I did (I found out 3 days after they ended support, not kidding at all). I have asked over and over to them, begging for it, taking a good 20 minutes each time in EA Help. Asking if they could somehow force it to go threw and add to my library. I even have the discs for it and some expansion packs, I asked if they wanted pics and the CD key, but they said they couldn’t do anything even if I did send them. I decided to just send them anyway and told them I did, they looked at them and said the CD key was invalid (because they are no longer supporting it). I said it had never been used and asked to speak with the supervisor or manager, because they usually have more power to do stuff. The rep didn’t even let me talk to the supervisor, he just said, “my supervisor would tell you the same thing.” I honestly think if more and more people keep asking on EA Help, they will have to add it to Origin, free or even at a cost, I would buy it. If you want to help by contacting them a couple times asking about it, here’s the link: https://help.ea.com/en/contact-us/?product=the-sims-2
Who Else wants Sims 2 on Origin?
@camerons829 , while I understand your frustration, but really this topic has been covered over and over and over again. Even if anyone else calls EA Help Support, they will get the exact same answer you did even from a supervisor.
- EA_Mai6 years ago
EA Staff
Hey - heads up that I've merged a couple threads here.
I understand the desire to play The Sims 2 through Origin and that this is not what you want to hear, but as Tremayne mentioned, we no longer support this and as far as I know, there's no plans to bring The Sims 2 Ultimate Collection code support back.
Please, take a look at this article for more details: https://help.ea.com/en-au/help/the-sims/the-sims-2/ending-code-support-for-the-sims-2-ultimate-collection/
Thanks for being so passionate about The Sims,
-Mai