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mahamari's avatar
4 years ago
Solved

Previously registered Sims Medieval not showing up in Origin

Hello, I had a sudden hankering to replay Sims Medieval (Limited Edition) and Sims Medieval Pirates & Nobles, and I think I previously saw them in my Origin library at some point (I registered them ...
  • EA_Solaire's avatar
    4 years ago

    Hey there @mahamari,

    If you're not seeing these games in your Origin library, it sounds like you're logging into a different account than the one you originally redeemed your codes to. You'd need to log back into that original account, and you'll see Medieval available in your library to download and play.

    If you need help locating that original account, that's something live support can help you with- here on AHQ, we don't have access to look into your account details. You can contact live support from the help site here, or you can reach out via Twitter or Facebook as well if you prefer.

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