Forum Discussion

Anonymous

11 years ago

SolvedApproved

Put cd key from original game to Origin

Hello, i got The Sims 2 original in the 4 cds and i heard that to the people who has The Sims 2 in Origin can get all the expansion packs.

My problem is that i can´t put my cd key into Origin because are before 2009.

Thanks.

EA_Nils
11 years ago
@john_nemesis Hi,

As per the FAQ published by Crinrict earlier: http://answers.ea.com/t5/The-Sims-2/FAQ-The-Sims-2-Ultimate-Collection-PLEASE-POST-HERE/m-p/3136184

I did not register any games on Origin but I do have the disc version. What should I do ?

Contact a game advisor. Unfortunately you cannot add your old Sims 2 codes by yourself in Origin, so you will need the assistance of an EA Game Advisor.

Game advisors can be found through live chat.

https://help.ea.com/en/contact-us/

Click on the orange NEXT button

Select a platform

Click on the orange NEXT button

Select a topic and describe your problem in a few words

Click on the orange NEXT button

Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page

Cheers,

Nils

6 Replies

EA_Nils
Community Admin
11 years ago
@john_nemesis Hi,

As per the FAQ published by Crinrict earlier: http://answers.ea.com/t5/The-Sims-2/FAQ-The-Sims-2-Ultimate-Collection-PLEASE-POST-HERE/m-p/3136184

I did not register any games on Origin but I do have the disc version. What should I do ?

Contact a game advisor. Unfortunately you cannot add your old Sims 2 codes by yourself in Origin, so you will need the assistance of an EA Game Advisor.

Game advisors can be found through live chat.

https://help.ea.com/en/contact-us/

Click on the orange NEXT button

Select a platform

Click on the orange NEXT button

Select a topic and describe your problem in a few words

Click on the orange NEXT button

Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page

Cheers,

Nils
Anonymous
11 years ago
Approved
Thanks a lot. I had already the game in my Origin account. Thanks
EA_Nils
Community Admin
11 years ago
You are welcome! Have fun 🙂
Anonymous
11 years ago
Approved
Sorry, do you have your game (the original one) or the Ultimate Collection?
Thanks
Anonymous
11 years ago
Approved
4 CD version is the original one. I think he has it.
keithabrown
11 years ago
I tried following your steps, and when I talked to someone, they said it wasn't possible to register Sims 2, and hung up on me (I was mid sentence when I heard a click and I saw the call had ended).
EDIT: I spent another hour trying to get a hold of customer support, and when I was put in touch with a CSR, this guy was just awesome. He quickly helped get my copy of Sims 2 registered for my account, and then the same for my wife's copy for her account (We both have been long time sims fans, and so good amount of duplication so we both can play).