Re: The Sims 2 Ultimate Collection 2019
@SirushoS , the Sims 2 Ultimate Collection giveaway ended October 2018 and EA has no plans to revive this nor to remaster the game to be sold on Origin. If you try to call EA Customer Support, they also do not have access to add the game to your account. EA is very aware of the Sims Community asking for this game to be remastered or added back to Origin as there are hundreds of threads here in this section and on the Official Sims Forum asking the exact same question.
Here is the link to the official EA announcement ending the giveaway. https://answers.ea.com/t5/Other-The-Sims-Games/Ending-code-support-for-The-Sims-2-Ultimate-Collection/m-p/7101525#M15431