Re: The Sims 2 Ultimate Collection freezes on loading screen

I got the same problem, but my game is installed to "Origin Games\The Sims 2 Ultimate Collection", and in my documents the files are in the folder "EA Games\The Sims™ 2 Ultimate Collection".

There is no folder "The Sims 2" and only these two folders. So I can't rename or delete any folders, because there is just one. 

What do I need to do to fix the problem?

thanks, it worked, after i tryed a lot of things just wait was the solution. 

You want me to delete the ENTIRE EA Games folder?!?!

What do you mean EA Games/Sims 2 folder? I never got one of those.

So if the game is still loading, and it is taking a while to do so; would it not make sense to have this indicated on the screen?  Something like:

"Game still loading - estimated loading time X minutes. Do not minimise or stop the game".

At least people will know it is loading, and hasn't just frozen.  If it takes 15 minutes or more to load, due to the masses of data it requires; that's fine; as long as we know something is happening.

It would ... of course ... 

im still having the issue after 30-45 minutes. I had to hard boot my computer just to close the game. What should i do?

How do you do the windows xp thing?

\

To run it on XP compatibility: 
1 - Right click the icon on the desktop
2 - Go to "Troubleshoot compatibility"

3 - Click "Troubleshoot program"

4 - Check "The program worked in earlier versions"

5 - On the next screen, click "Windows XP (Service Pack 3)"

6 - Click "Test the Program" (this will open your game)

7 - If it works, click Cancel (it will close out the prompt, but not your game, nor will it reverse the action)

I have just reinstalled my Origin's "The Sims 2: The Ultimate Collection" and have the same issue. My question is: In my "Documents" folder there are 2 EA:/The Sims 2 Ultimate collection folders. Shall I delete both? And am I supposed to delete the whole "EA" folder or just "TS2TUC" subfolder?