Reset Sims2 Ultimate Collection?
My computer crashed during a loading screen which resulted in an error.
I uninstalled the game and reinstalled it again. However, nothing has changed.
All of the previous households are stilled s...
Forum Discussion
EA_David
Community Admin
Community Admin@FriendlyBlueBird Hi, this should be possible, yes. The game's save data is kept on another file away from the install, so reinstalling the game won't really affect it.
You should be able to go to My Documents\EA Games\The Sims™ 2 Ultimate Collection and just delete the neighbourhoods, then start the game up and make a fresh one.
Thanks for the post, hopefully this helps to get things moving in the right direction.
@EA_David My electronic arts folder only has the sims 4, my sims 2 super collection is not there
@rhianwilkins3 , the folder is called "EA Games". The folder called Electronic Arts only houses your Sims 3 & 4 data. Check your Documents folder one more time please.
@rhianwilkins3 wrote:
@EA_DavidMy electronic arts folder only has the sims 4, my sims 2 super collection is not thereI know you said this a while ago but in case you’re still trying to figure it out, or for future users, there’s 2 files which are similar. There’s the “Electronic Arts” file which contains The Sims 4 & The Sims 3. Then there’s another one just above it called “EA Games” where you should be able to find The Sims 2 🙂
To anyone else who wants to reset Sims 2 (disk version, Sims 2 Ultimate Collection) to a vanilla state (which means no saved games, CC or Mods present), here are instructions on how to do so. First locate your Sims 2 folder which is found Documents > EA Games > Sims 2. For some of you, you will see two folders. One will be "EA Games" the second one "Electronic Arts". The "Electronic Arts" folder houses similar folders, but is only used for the following games: Sims 3, Sims 4 and Sims Medieval. "EA Games" houses the Sims 2 folder. Move the Sims 2 folder to your Desktop for safe keeping. Do not copy and paste or create a shortcut, actually move the folder to your Desktop. If you have successfully played Sims 2 previously and are encountering problems recently, this is a good way to troubleshoot and reset your game without losing progress. Your saved games, CC and Mods will be safe on your Desktop. Next, start up the game to allow for a new Sims 2 folder to generate. Start up a new game and play for about an hour to make sure the game is running ok and you are not encountering the errors you may have previously seen. You can either save the game or simply quit. At this point, you can transfer back your CC, mods and saved games back into the new folder that the game just created.
For Aspyr's version of Sims 2 Super Collection (for the Mac OS), your location of the Sims 2 folder is in a different place. Make sure your header at the top is on Finder and locate the "Go" tab at the top. Press the Option key to show the hidden folder "Library" which is where your Sims 2 folder is. Scroll through the folders until you find "com.aspyr.sims2.appstore", open that up and open the Data folder. Under that file, open the Library folder and open the Application Support folder. In that folder, you will find one more folder named simply "Aspyr" and that is where the Sims 2 folder is located. Follow the steps above and move that folder to your Desktop and continue with the steps listed above.
