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Anonymous's avatar
Anonymous
9 years ago
Solved

Sims 1 not working on windows 7

I've managed to download it perfectly where the menu does pop up with music. However when I press play the menu disappears and the game doesn't pop up at all. I've checked that I have all the requirem...
  • Anonymous's avatar
    Anonymous
    8 years ago
    Hey I finally managed it, go to updates remove the update KB3086255, stop auto update of system and restart. When computer comes back on check it’s not there and should work.has been for me since
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @geneva9740,

You could try to run the game in compatibility mode with Windows XP. To do so, right click on the game shortcut in your desktop and select Properties. Then go to Compatibility tab and check the box to "Run this program in compatibility mode for: Windows XP (Service Pack 3)".

Good luck!

Mai

  • Anonymous's avatar
    Anonymous
    8 years ago
    Hi unfortunatly this hasn’t helped any other ideas? I click the game and a loading wheel pops up next to my curser then it goes away, and nothing happens 😡
    • Anonymous's avatar
      Anonymous
      8 years ago
      Hey I finally managed it, go to updates remove the update KB3086255, stop auto update of system and restart. When computer comes back on check it’s not there and should work.has been for me since
      • Anonymous's avatar
        Anonymous
        8 years ago
        I have tried that ☹️ I have managed to hide the update today so it shouldn’t come back and I need to work out how to unintsall the game as it’s refusing to uninstall ☹️
  • Anonymous's avatar
    Anonymous
    8 years ago
    I did that too but it still did not work
    • Anonymous's avatar
      Anonymous
      8 years ago

      Did you uninstall the update and restart the computer also don’t forget to click on the sims instead of waiting for the cd to load automatically. That’s the only thing that worked for me

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