Sims 2 Camera & snapshots don't work
I have been running Sims 2 (Ultimate Collection) on my Windows 7 laptop happily for several months without any problems. Now, all of a sudden, I am unable to take camera snapshots. I press 'C' on the...
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EA_Mai
EA Staff
EA StaffHi @BiiaDen,
Sorry for the late reply, do you still have this issue?
If so, as you already reinstalled the game, I would suggest to try this, for testing purposes:
- Close the game if opened.
- Move your The Sims 2 Ultimate collection folder from Documents to another location (like your desktop).
- Open the game so it creates a new folder. Your neighbourhoods will have been reset, but don't worry, your Sims are safe in the folder you just moved.
- Try to take a snapshot now.
Does it work now, with this clean folder the game just created?
We will decide what to do next depending on the result of this test 😉
-Mai
I have exactly the same problem but your solution didn't work. I don't know what to do anymore. I tried to re-install the game : no success.... 😞
For me it worked because I deleted all my files. This means I lost all my families and I started again. If you want the same go to Documents/EA Games and delete 'Sims 2' folder. If you do that when you open the game you will lost everything.
I did that too. snapshots still doesn't work. worse : in all neighborhood (installed by the game), none of the story pictures appear anymore.
I try re-installing the game a second time. maybe an error of intallation copying the file that manage that fonction... If only I knew what files are buging, I could replace them by files that exist on my CDs of the game.
@Alienurse , try a couple of things. First of all drag your existing Sims 2 folder (Documents > EA Games > Sims 2) to your Desktop, but do not delete it. Next, start the game up and allow a new Sims 2 folder to generate. Remember none of your saved games will be present at this time. This should generate a new set of blank neighborhoods (meaning all the pre-made sims are back to square one) and you should see the stories associated with each neighborhood return.
Something I always did was after I finished playing for a while, was go back into the Sims 2 folder and delete the Accessory.cache which will regenerate next time you play. This can become corrupt and may be affecting the camera controls.
Please keep us updated.
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