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TeoKnowsBest's avatar
TeoKnowsBest
8 years ago
Solved

Sims 2 does not start at all - ntdll.dll crash

Hello! I recently upgraded to Windows 10, it worked before. ;c  roblem Event Name: APPCRASH Application Name: Sims2EP9.exe Application Version: 1.17.0.66 Application Timestamp: 48f12b6f Fault ...
  • TeoKnowsBest's avatar
    TeoKnowsBest
    8 years ago
    Hello! I finally fixed my issues. I'll say exactly what I did to fix it.

    First of all, I reinstalled my drivers, but that wasn't the problem. The thing is, Sims 2 has a compatibility issue with nVidia drivers. All I had to do was to run the program with my Intel driver and set up the compatibility settings to Windows XP Service Pack 3. It works perfectly now! Thank you for your help!
TeoKnowsBest's avatar
TeoKnowsBest
8 years ago
Hello, thanks for the reply.

I upgraded my Windows on the same computer. I had Windows 8.1. But before I upgraded, I reset my computer to factory settings, and then I had to reinstall all of my programs. The game worked before the reset/upgrade.

I tried reinstalling already 3 times. I also tried repairing and compaitbility mode. Nothing seems to work.
  • TeoKnowsBest's avatar
    TeoKnowsBest
    8 years ago

    Hey! The file checker report said: 

    Windows Resource Protection did not find any integrity violations.
     
    So, no files are corrupted.
    • EA_Mai's avatar
      EA_Mai
      Icon for EA Staff rankEA Staff
      8 years ago

      Hi @TeoKnowsBest,

      I was asking @EA_Mage if she had any further ideas for this and she told me you already found a fix, reinstalling GeForce Experience and your drivers :D

      Glad to hear that! Let us know if you have any more questions 🙂
      -Mai

      • TeoKnowsBest's avatar
        TeoKnowsBest
        8 years ago
        Hello! I finally fixed my issues. I'll say exactly what I did to fix it.

        First of all, I reinstalled my drivers, but that wasn't the problem. The thing is, Sims 2 has a compatibility issue with nVidia drivers. All I had to do was to run the program with my Intel driver and set up the compatibility settings to Windows XP Service Pack 3. It works perfectly now! Thank you for your help!

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