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Anonymous's avatar
Anonymous
Not applicable
10 years ago

Sims 2 not starting

So read tons of posts on how to fix this issue but they don't seem to be working for me. the closest solution I could find lead me to downloading the paul.dll file but the game is still not starting up. My problem details look a little different from the ones I have seen.

It looks like this:

Source
The Sims 2 EP9

Summary
Stopped working

Date
‎16/‎11/‎2015 10:06

Status
Ready for upload

Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 2 Ultimate Collection\Fun with Pets\SP9\TSBin\Sims2EP9.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Sims2EP9.exe
Application Version: 1.17.0.66
Application Timestamp: 00000000
Fault Module Name: PAUL.DLL
Fault Module Version: 1.0.1.14
Fault Module Timestamp: 4b842285
Exception Code: c0000005
Exception Offset: 000231d9
OS Version: 10.0.10240.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 872b
Additional Information 2: 872bb958a3aaf7889bdb42fd27e9728e
Additional Information 3: 2a09
Additional Information 4: 2a09a248298849a1e5030f22d15b8b44

Files that help describe the problem
WERInternalMetadata.xml
AppCompat.txt
minidump.mdmp
WERDataCollectionFailure.txt

Extra information about the problem
Bucket ID: d70c6a4226b83ced45d01035bc19cb70 (73810638410)

The fault module timestamp, exeception outcome and exception offset don't seem to tally with those that I have seen. Can someone please help me find a solution?

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