Sims 2 ultimate collection for physical copy

I would also like to know this. I have a copy of Sims 2 Double Deluxe that I haven't been able to redeem on Origin.

Same problem, I can't redeem the code for my dvd copy of Sims 2 Double Deluxe.

I too have had this problem with my cd copy of Sims 2

Have the same issue

I have the Holiday Edition of the game and am trying to get my copy registered as well to recieve the Ultimate Edition upgrade through Origin, please tell me those of us that purchased the retail version of the game qualify.

I litterally just finished my conversation with an EA rep from a Live Chat and asked him about adding my physical copy of the Sims 2 into Origin and he said to wait until July 22. He also told me to wait until there's more information released. Not much to go on for us physical owners ☹️

on the ultimate collection FAQ says "Owners of physical disc versions of The Sims are not currently eligible for this offer."  then we can only wait 😕mileysad: