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Anonymous's avatar
Anonymous
13 years ago

Sims Medieval cd key problem

I bought the Sims 3 Medieval bundle from the Gamestop app on the computer and it game me a cd key for both the original game and its expansion. The expansion loaded to origin but the original game keeps saying to go to the sims community website to register. After I registered it, nothing happened and I still cannot get the game to load on origin. How do I get the game to load?

3 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    READ FIRST] Common Questions & Issues: Email change, merge, compromised, codes, online pass, gamert...

     

    If you still need assistance, contact Customer Service/Game Advisors, here's how:

     

     

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.
    -----------------------------------------------------------------------------------------------------------------------------------------------
    If this message helped you, please give it some xp! Just click the XP box at the bottom of the message. If your issue is now resolved, please press the Solved button as well,

  • Did you download the Origin client to your computer ? Is this where it doesn't show up ?

    If so, contact cs as suggested above.

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