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dennisknapik's avatar
dennisknapik
9 years ago
Solved

Sims Medieval on Windows 10-Background process

I'm very confused on why I'm not able to play the Sims Medieval on Windows 10 no matter what I do. I registered my physical copy on origin and uninstalled/reinstalled the game, I tried running from T...
  • EA_Mai's avatar
    EA_Mai
    9 years ago

    Hi @dennisknapik,

    If you haven't done it already, please, finish the process. Also, close Origin completely (Origin > Close) and then open it again, right clicking on the Origin shortcut in your desktop and selecting 'Run as administrator'.

    Try to open the game through Origin again. Is it working now? 🙂

    -Mai

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @dennisknapik,

If you haven't done it already, please, finish the process. Also, close Origin completely (Origin > Close) and then open it again, right clicking on the Origin shortcut in your desktop and selecting 'Run as administrator'.

Try to open the game through Origin again. Is it working now? 🙂

-Mai

  • denejack's avatar
    denejack
    7 years ago

    I'm also having this issue. I can't even open it in Origin because Origin won't accept verification code. When I input the code Origin tells me I can't redeem the game code through the application (even though it recognizes the game and the code) and reroutes me to https://store.thesims3.com/myAccount.html . I try to put in my code there but that site tells me it's invalid because it only accepts 16-digit codes and my codes for The Sims Medieval and Pirates and Nobles are 20-digits each. 

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