Sims Medieval won't start and Codes are invalid
Hello,
I own the Sims Medieval and the extension pack - both in CD version.
When I tried installing it on my laptop (Windows 8) they can be installed without any further issue. The problem is that they won't start though. The launcher appears but then nothing. It just says that the game is starting or is in process? But nothing can be seen.
Looking at the other questions here, I tried redeeming my game on EA/Origin/Sims 3 to try installing it through there. None of them work and I tried that so many times. My codes are considered invalid.
I have never shared my codes and never redeemed them, so I don't know where the issue lies.
Deinstalling and reinstalling did not work for me as well and I tried that with 2 different laptops (both Windows 8)
I decided to contact the help-center-live chat and asked whether invalid codes can be replaced but they recommended me to write my problem here.
I really hope someone can help, I tried so many things and none work.
I just really want to play the game finally, so all kinds of help would be greatly appreciated!
Thank you so much in advance!
@lesoleildeminuit Hey there, I took a look at your account and I think I know what's happening.
To start, you can uninstall the disc version, if memory serves it won't run on Windows 8.
However the Origin version should run fine. You mention the codes not working when they should, but it looks like The Sims Medieval has been redeemed a few years ago on that account. So I'd guess it's in your library, just filtered/hidden, which would explain why you can't add it again.
So can you log into Origin, then click the Filter button in the top right, and go through all filtered games, especially the Hidden Games? Hopefully Sims Medieval will show up there for you, and you can download and play without further issue.
Please let us know how you get on, or if I've misunderstood any part of your post.
Thank you.
