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Anonymous's avatar
Anonymous
9 years ago
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The Sims 2 Double Deluxe Installation Code Not Working

I have owned this game for 4 - 5 years. I am trying to install it on a new laptop and the installation code is not recognized. I don't recall if I registered it or not. How can I get the code activat...
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @Sydrico4,

The Sims 2 Double Deluxe is older than Origin, so its code can't be redeemed in Origin. One of our customer support advisors may be able to turn your physical copy of the game to a digital copy. Please, contact one of our advisors through EA Help.

You will find a detailed explanation on how to contact them if you need it here.

-Mai

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