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Anonymous's avatar
Anonymous
Not applicable
8 years ago
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the sims 2, i have all the expansion packs but it does not appear to be working

I have all the sims 2 expansion packs on disks but for some reason they are not working on my laptop no matter what i do
  • CMeki's avatar
    8 years ago

    @tillyburton12

    My best idea would be to contact EA support, say that you have the sims 2 and expansions and can't get it to work. Ask if they have any solution or a digital version that is compatible?
    You might be able to get The Sims 2 Ultimate Collection which i have on my computer with windows 10, that works great 🙂

    Do not ask for the Sims 2 UC first, ask for what I put in bold. If they don't know, say that you read about people playing the UC version and that working, and ask if you can upgrade to that in some way. 🙂

    Go here to contact EA support: https://help.ea.com/en/contact-us/new/

    • In the upper right corner, choose your region. If you can't find it, choose US or UK.
    • Choose your game.
    • Choose your platform
    • Choose topic and issue to give EA details.
    • Click Select contact option, and hopefully you get in touch with someone fast!

    Here are some tips on how to do it if it's complicated!
    https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100

    Good Luck!

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