The Sims 2 Legacy Crashes

The Sims 2 legacy keeps crashing when i try to make a new family or when i go into a preexisting family in the bin and i just brought my game today, TheSimsDirect please fix this problem i have tried everything to make my game work and it is not working at all. Will there be another patch to fix this issue i don't want this to keep happening very time i try to play my game, i know you just released a patch on 02/06/2025 but this issue is STILL not fixed and i was wondering when will this problem be fixed so that me and many other simmers can play The Sims 2 that we paid for. 

#TheSims2 #TheSims2Crashing #TheSim2Legacy.