Forum Discussion
I have this issue too and I just updated to Big Sur 11.1. My game crashes as soon as a lot loads. Like I get a one-millisecond glance of the lot and then it crashes. I've submitted two tickets to Aspyr support and I haven't heard anything back.
I've tried changing all the camera/graphics settings, I've tried different lots, different neighborhoods, removing custom content -- nothing works. It's weird because my game definitely starts up faster, and I get to the neighborhood screen much faster, than it used to on my old MacBook. So it's not like the computer can't handle the game. It's something about loading lots (for me, anyway).
PLEASE HELP this is so devastating.
Hi, oh no, I just downloaded the game yesterday and pulled all setting to highest value and the neighborhood looked good, however, I did not have time to play, will try it right now.
I do not have any CC at the moment and did not tweak anything, I will play now and see how it goes. If I run into issues I will open a ticket with Aspire as The Sims 2 is DA GAME and nothing compares :D Sims 4 is the worst, I hate it ...
UPDATE:
Same here... Was able to load fine, create a family, move them in and started adjusting the lot in the built mode. After like 3 min It crashed and now I cannot enter the lot as the game crashes instantly.
I am sooo mad! Bought it just so I could play and now nothing...
Where do I raise a ticket with Asypre?
- Tremayne42605 years agoHero
@ZizzyLizzy89 , Google search for Aspyr.com. Once in their website look for Sims 2 Super Collection. Be as detailed as possible when explaining what happened. The more tickets people open, hopefully the game will be fixed. Aspyr is usually really good about answering back.
- Tremayne42605 years agoHero
For anyone who is still having problems running Sims 2 Super Collection on your Macs, can you please give us your computer's specs? Here are the instructions on how to find them. https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M162
- 5 years ago
Macbook Air M1 2020
macOS Big Sur version 11.1
8 cores
Memory 16GB
Let me know if you need more info -- thank you!